0800 450 837


Below are the most commonly asked questions.

If you do not find an answer you a looking for, please contact me via the green chat link to the right or on Skype at no cost to you.

Alternatively, you can call us on FREECALL Bidet Shop (That’s 0800 450 837).

The short answer? For your HEALTH and WELLBEING.

Imagine instead of a shower or bath you started each day by grabbing a tissue and wiping your face and underarms, would you feel clean?

The bidets we supply cleanse your private parts with a stream of pure filtered warm water and then dries you with a gentle temperature controlled air flow every time you use it. Leaving you feeling fresh and clean. No amount of toilet paper can clean you as well as the washing and drying functions performed by an electronic bidet.

That is a popular misconception. The bidet is highly recommended by health specialists for use by both men and women. Our bidet has 2 cleansing nozzles.

One being for cleansing of the bottom and the other for the exclusive cleansing of the vaginal area. For women who want more effective feminine hygiene during monthly menstrual cycles, the bidet is the best way to accomplish this task.

The bidet can be installed directly to the existing plumbing of your toilet . All the parts required are included, and the instructions are easy to follow.

The only thing that you will have to do, after the plumbing been connected, is to plug the unit into a wall socket. The bidet installs in minutes and can be done by any plumber.


As no toilet paper products are required and the water is purified by the in built filter, the installation of our bidet system is probably the best thing for your septic system.

Not much. About 2 glasses of water (500ml) per average wash. You use 4 times this amount (2 litres ) when you wash your hands.

Did you know that a 10 minute shower can use as much as 120 litres? So the amount of water you would use with our bidets over a whole year could be less than having 2 ten minute showers.

A lot of water is used in the manufacturing processes required to produce the toilet paper and a lot of chemicals and dioxins are used in this process. If you don’t use toilet paper, apart from saving money every week, you will also be doing your part in reducing the pollution discharged into streams and rivers, generated by the manufacture of toilet paper.

The bidet supplied by bidetstoreonline.co.nz is an invaluable aid to personal hygiene. The bidet is gaining popularity among senior citizens, the disabled, and those with impaired motor functions and those who may have issues with the control of their bodily functions. It has restored a sense of dignity and independence for thousands of Australians (see testimonials in this site).

We strongly recommend that if you are operating the bidet for another person please use the bidet yourself first to make sure that the temperatures are set to a comfortable level for your patient, preferably at the lowest setting. More importantly these devices can and should be used by healthy people of every age and gender who want to remain healthy and feel truly clean.

The functions of the bidet can only be activated when a person sits on the toilet seat. When the person stands up all functions on the bidet will stop.
When cleanliness is an issue, both men and women who want better hygiene before or after sexual activities can utilize our bidet for the cleansing and pulsating massage functions.
bidetstoreonline.co.nz prides itself on only supplying its customers with state of the art products that have been tested to conform to Australian standards.

The bidets supplied by The Bidet Shop are the most advanced bidets on the market today. They feature an instantaneous heating system that heats the water instantly while you use it. They have no internal tank that requires heating as all other bidets have. We all know what problems may occur with water sitting warm in a container over a few days. So the water supplied by our bidets is as fresh and clean as possible.

Our bidets also feature two separate cleansing nozzles one for the bottom and one for the ladies so any cross contamination that may occur with a single nozzle bidet can’t occur with a bidet from The Bidet Shop. Many of the bidets that we have considered for introduction into the Australian market – (units that may have passed the European, American and Asian safety standards) – fall short of meeting the strict Australian standards requirements and are therefore rejected by The Bidet Shop.

Our range of bidets are probably the most affordable bidets on the market today when compared to bidets of equal standard and quality. Over a 2 year period the money an average family with 3 children will save on toilet paper alone, will offset a major portion of the price of a bidet.
You can feel at ease that if your bidet breaks down due to a manufacturing fault during the warranty period we will gladly pay for authorised shipment of your bidet to our repair centre.

It’s not your fault if you have a problem so why should it cost you money to send it for repair. This service is unique to the bidet shop and is not offered by any other company to our knowledge.

With the confidence we take from the quality of our bidets The Bidet Shop has recently introduced a Peace of Mind Protection Plan for customers who wish to extend the standard manufactures warranty.

With four plans to choose from and a buy-back option, there is something for everyone

Our friendly professional staff would be happy to discuss these options with you.

Please choose carefully we do not normally give refunds if you simply change your mind or you have measured incorrectly or for health reasons if the bidet has been used.We will refund exchange or credit if the goods are faulty and cannot be repaired, have been wrongly described or are different from a sample show to you.

Please retain your invoice for the period of your warranty. Any returns may incur a restocking fee and/or shipping costs.

Simply supply us with a copy of the competitors advertisement. If we don’t have the exact same model, we’re certain we will have a similarly priced model with more features and, unlike those competitors, we’ll provide you with a bidet that meets every Australian Standard.
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